Klenty - Issue with Redis authentication service provider – Incident details

All systems operational

Issue with Redis authentication service provider

Resolved
Partial outage
Started about 3 years agoLasted about 1 hour

Affected

Chrome Extension

Partial outage from 6:29 AM to 7:39 AM

Mailing Services

Partial outage from 6:29 AM to 7:39 AM

Tracking Services

Partial outage from 6:29 AM to 7:39 AM

Calls

Partial outage from 6:29 AM to 7:39 AM

Public APIs

Partial outage from 6:29 AM to 7:39 AM

Web Application

Partial outage from 6:29 AM to 7:39 AM

Updates
  • Resolved
    Resolved

    Issue has been resolved and all the systems are back to normal !
    Thank you for the patience !

  • Monitoring
    Monitoring

    Downtime of the our authentication service provider Redis caused our app to experience issues. we have fixed this issue and are currently monitoring the health